FAQ
Questions
Can I choose what goes in my box?
Each box is curated by us, based on the brands we partner with and the products we source, so a little surprise is waiting at your door every month to keep your wellness routine fresh. Just tell us about allergies or anything you avoid, and we’ll swap items for you.
Are the products safe?
Every item is sealed and labelled by its brand and sold in the UAE. Please read each label before use, and check with your doctor if you are pregnant, breastfeeding, on medication or have a medical condition.
Where do you deliver?
Across the UAE. Delivery details will be shared at launch.
How long is a plan?
Choose 1 month or 3 months. Plans don’t renew automatically.
Can under-18s join?
Yes, with a parent or guardian, who signs up and pays for anyone under 18. We curate their box following the age guidance on each brand’s label and UAE regulations.
Can I recommend a brand or product?
Yes, please do! Tell us about any brand or product you’d love to try by emailing order@broova.ae. We promise to look into every suggestion.
I’m a brand. How do I join?
Tap “Partner with us” to register, or email us at partner@broova.ae, and we’ll be in touch about Founding Partner spots.